Managing User Accounts

Please follow the steps below

Only authorised account maintainers are allowed to submit user account requests.

If you are already an account maintainer, login to the TriSys Support Portal at https://support.trisys.co.uk/

Login using your email address and your TriSys password (if you have forgotten your password please reset it here).

If you are not an authorised account maintainer, contact your organisations' TriSys account maintainer contact who will be authorised to follow these steps.

Adding new user subscriptions to your TriSys service:

1. For TriSys Remote Desktop customers, click "Remote Desktop" > "Accounts" > "Add New Account"
2. Otherwise click "My Company" > "User Accounts" > "Add New Account".

Updating or Cancelling user subscriptions:

1. For TriSys Remote Desktop customers, click "Remote Desktop" > "Accounts" > click "Open" on the relevant user and submit your request
2. Otherwise click "My Company" > "User Accounts" > click "Open" on the relevant user and submit your request.

New user accounts may take up to 24 hours to be created.

Should you have any questions please contact us.

Thank You.

TriSys Business Software